Shipping policy

Shipping is FREE!

Thank you for choosing I-NEED Wellness. We're committed to delivering your order quickly, safely, and at no additional cost.

Free Standard Shipping

We proudly offer FREE Standard Shipping on all orders within the United States.

There are no minimum purchase requirements or hidden shipping fees.

Order Processing

Orders are typically processed within 1–2 business days (Monday through Friday, excluding holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Please note that processing times may be slightly longer during holidays, promotions, or periods of high order volume.

Delivery Time

After your order has been shipped, Standard Shipping typically arrives within 3–7 business days.

Delivery times are estimates and may vary depending on your location or carrier delays that are outside of our control.

Order Tracking

Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.

Please allow up to 24 hours for tracking information to become available after shipment.

Shipping Address

Please ensure your shipping address is accurate before completing your order.

If you need to update your shipping address, contact us as soon as possible at ineedwellness.com@gmail.com. While we'll do our best to accommodate your request, we cannot guarantee changes once an order has entered processing or has been shipped.

Orders returned due to an incorrect or incomplete shipping address may require additional shipping charges before they can be reshipped.

Lost, Stolen, or Delayed Packages

Once your order has been handed over to the shipping carrier, delivery is managed by the carrier.

If your tracking information shows your package as delivered but you cannot locate it, we recommend:

  • Checking around your delivery location.
  • Asking family members, neighbors, or your building's management office.
  • Contacting the shipping carrier for additional assistance.

While we're happy to help you investigate shipping issues, I-NEED Wellness is not responsible for packages confirmed as delivered by the carrier.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at ineedwellness.com@gmail.com.

Please include:

  • Your order number
  • A brief description of the issue
  • Clear photos of the product and packaging

We'll review your request promptly and work with you to provide a replacement or another appropriate resolution.

Shipping Locations

At this time, I-NEED Wellness ships only within the United States.

Contact Us

If you have any questions about shipping or your order, we're here to help.

Email: ineedwellness.com@gmail.com